Pendampingan Digital Marketing Melalui Strategi Word of Mouth dan One Day One Content Untuk Meningkatkan Brand Awareness Pada PT Astara Auto Makmur (Dealer Resmi Yadea Bogor)

Authors

  • Tasya Khoirunisa Program Studi Manajemen, Universitas Nusa Putra Author

DOI:

https://doi.org/10.71238/sncs.v3i01.155

Keywords:

Digital Marketing; Google Maps; One Day One Content; Dealer Motor Listrik; Word of Mouth

Abstract

Kegiatan pengabdian ini bertujuan meningkatkan brand awareness PT Astara Auto Makmur (dealer Yadea Bogor) melalui pendampingan digital marketing. Permasalahan mitra: ulasan Google Maps rendah (65 ulasan, rating 4,2) dan konten media sosial tidak konsisten. Metode pendampingan partisipatif selama 4 bulan (Februari–Mei 2025) meliputi sosialisasi, pendampingan WOMM, implementasi One Day One Content, dan evaluasi. Hasil: penambahan 660 ulasan (rating 4,2→4,6), 112 konten diproduksi (40.000 views tertinggi), penjualan 5 unit, dan penghargaan Sales Terbaik Bogor. Pendampingan digital marketing yang konsisten terbukti meningkatkan brand awareness dan kinerja mitra.

References

Chaffey, D., & Chadwick, E. (2019). Digital Marketing, 7th edition. Pearson. https://www.pearson.com/en-gb/subject-catalog/p/digital-marketing/P200000003911?isbn=&tab=table-of-contents

Cialdini, R. B. (2021). Influence: The Psychology of Persuasion. Harper Business, 2021.

Creswell, J. W. (2014). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches.

Frederikus, F., Antonius, G. A., Priskardus, C. H., Suwarno, & Meitty, J. B. (2024). Caring for the environment based on religious values through the utilization of virtual tour. AIP Conference Proceedings, 3026(1), 50003. https://doi.org/10.1063/5.0199781

Huang, A. T., Garcia-Carreras, B., Hitchings, M. D. T., Yang, B., Katzelnick, L. C., Rattigan, S. M., Borgert, B. A., Moreno, C. A., Solomon, B. D., Trimmer-Smith, L., Etienne, V., Rodriguez-Barraquer, I., Lessler, J., Salje, H., Burke, D. S., Wesolowski, A., & Cummings, D. A. T. (2020). A systematic review of antibody mediated immunity to coronaviruses: kinetics, correlates of protection, and association with severity. Nature Communications, 11(1), 1–16. https://doi.org/10.1038/s41467-020-18450-4

Juhairiah, S., & Yuwono, D. T. (2022). Pentingnya Menumbuhkan Minat Berwirausaha Di Kalangan Mahasiswa Menggunakan Teknologi Digital di Era Industri 4.0. Neraca: Jurnal Pendidikan Ekonomi, 8(1), 38–43. https://doi.org/10.33084/neraca.v8i1.4361

Kotler, P., Keller, K., & Lane Alexander, C. (2021). Marketing Management, Global Edition, 16th edition. Global Edition. https://www.pearson.com/en-ca/subject-catalog/p/marketing-management-global-edition/P200000004662?view=educator&tab=title-overview

Matanari, C., Lumban Gaol, R., & Simarmata, E. (2020). Hubungan Pendidikan Karakter Terhadap Perkembangan Sosial Anak Sekolah Dasar. Jurnal Educatio FKIP UNMA, 6(2), 294–300. https://doi.org/10.31949/educatio.v6i2.435

Nusa Putra, K. (2025). Career center Nusa Putra University Internship. https://karir.nusaputra.ac.id/magang-beta/

Pratama, Y. A., Sopandi, W., Hidayah, Y., & Trihatusti, M. (2020). Pengaruh model pembelajaran RADEC terhadap keterampilan berpikir tingkat tinggi siswa sekolah dasar. JINoP (Jurnal Inovasi Pembelajaran), 6(2). https://doi.org/10.22219/jinop.v6i2.12653

Sajid, M., Zakkariya, K. A., Suki, N. M., & Islam, J. U. (2024). When going green goes wrong: The effects of greenwashing on brand avoidance and negative word-of-mouth. Journal of Retailing and Consumer Services, 78. https://doi.org/https://doi.org/10.1016/j.jretconser.2024.103773

Sari, D. ., & Wijayanti, A. (2023). Pendampingan optimalisasi Google Maps bagi UMKM di Kota Bogor. Jurnal Pengabdian Masyarakat, 6(1), 45–58.

Solomon, M. . (2020). Consumer behavior: Buying, having, and being (13th ed.). Pearson.

Tanjung, M. H. A. A., Harahap, N. B., Siboro, M. E., & Harahap, M. (2023). Program Magang Keahlian sebagai Sarana Praktik dan Peningkatan Kompetensi Mahasiswa di Bidang Penerbitan. Indonesian Journal of Community Services, 5(1), 1. https://doi.org/10.30659/ijocs.5.1.1-11

Voorveld, A. M., Van Noort, G., Muntinga, D. G., & Bronner, F. (2020). Engagement with social media and social media advertising: The differentiating role of platform type. Journal of Advertising, 49(1), 38–54. https://doi.org/https://doi.org/10.1080/00913367.2019.1693123

Yadea, I. (2026). Produk Motor & Sepeda Listrik Yadea.

Downloads

Published

2026-05-31

How to Cite

Pendampingan Digital Marketing Melalui Strategi Word of Mouth dan One Day One Content Untuk Meningkatkan Brand Awareness Pada PT Astara Auto Makmur (Dealer Resmi Yadea Bogor). (2026). Sciences Du Nord Community Service, 3(01), 136 – 142. https://doi.org/10.71238/sncs.v3i01.155